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Crisis intervention training is essential for CDCR staff as it equips them with the skills needed to effectively manage situations that involve individuals experiencing mental health crises. This type of training focuses on recognizing the signs of mental health issues, de-escalating potentially volatile situations, and communicating effectively with individuals in distress.

This training is vital in a correctional setting where staff may encounter inmates who have a variety of mental health challenges. By receiving this training, staff can promote safety and well-being for both themselves and the individuals they interact with, facilitating a more humane and effective approach to mental health within the correctional system.

In contrast, basic first aid training focuses on physical health emergencies, physical defense training prepares staff for potential physical confrontations, and conflict resolution training primarily deals with resolving disputes and misunderstandings, which may not adequately address the specific needs of individuals with mental health concerns.